Indulge In Affordable Luxury

at UrbanMinder


Read our terms and conditions of stay here.

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UrbanMinder Rules and Regulations:

All apartments are of a quality standard, and feature:

- Full kitchen facilities to be your own Masterchef
- Complimentary laundry and ironing facilities
- Quality linen and towels provided with luxurious bathroom products
- High speed wireless Wi-Fi
- Dedicated support from UrbanMinder service staff

Apartments are serviced every seven days from check-in. Additional cleaning services are available upon request, charged at AUD60 per service.

Check-in/Check-out times

Check-in time from 14:00 AEST onwards
Check-out time until 10:00 AEST

Earlier check-in requests may be available, but such requests can not be guaranteed.
The apartment must be vacated by 10:00 AEST on the day of departure.

Later check-out requests may be available, subject to availability. Please contact our office to enquire about availability and then make necessary arrangements. Please note that this can only be confirmed the day prior to departure. Fees may apply, depending on time required.
Please note that penalties may apply for late-check outs that have not been arranged with management prior to the stay.

UrbanMinder is proud of its great personalised service. All guests are assigned a Dedicated Host to personally show you around the apartment, explain to you what's around the area, provide a tour of the facilities available and answer any questions that you may have.

Kindly please provide an estimated time of arrival via email to, call our Office at +613 8658 8814.

House Rules

As UrbanMinder homes are located in residential area, there is a strict "No Party Policy". Severe penalties apply.
All UrbanMinder homes are smoke-free. Smoking is strictly prohibited inside the apartment, including on the balconies.
All UrbanMinder homes are pet-free. Pets are not allowed onsite the property, with the exception of service animals.

Cancellation Policy

Cancellations made up to 14 days before the start of the stay are 50% refundable.
Cancellations made within 14 days of the start of the stay is strictly non-refundable.

Security Deposit

All guests are required to complete our registration terms and conditions upon arrival.
Guests are required to provide a AUD300 security bond (in the form of a credit card pre-authorisation) that will be held as guarantee on the apartment and incidental charges. The security bond will be released in full after departure conditional on property inspection and incidental charges.

All guests must abide by UrbanMinder's Terms & Conditions. For our full list of Terms & Conditions, please click here.

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